A B2B Relaunch No One Saw Coming KRAISS is ready for the future.

For over 35 years, KRAISS has been a staple in store construction. But the market changed — fast. Customers now want more: digital services, modular systems, personal experi­ences. The problem? The old brand didn’t deliver that story anymore. The mission: a full-scale 360° rebrand for the B2B space – strategic, visual, and verbal.

At the heart of the trans­for­mation: a return to what KRAISS truly stands for, paired with a bold new outlook. The result? A new brand narrative: retail.unexpected. It’s a sharp, fresh positioning that anchors KRAISS as a catalyst in retail, delivering solutions that don’t just sit on shelves but open up new dimen­sions. Every detail breathes the new brand: from crystal-clear service offerings and modular product visuals to smart nomen­clature and even the team’s workwear. The new website? Premium. Clean. Solution-focused.

Retail is more than just selling – it’s about experi­ences, emotions, and real connec­tions. Those who inspire, win. That’s exactly what we strive for – inside and out. With MDCT, we had a partner who supported us throughout the entire process with expertise and a keen sense for our brand.
Berthold Ketten­stock, CEO, Kraiss GmbH

#BeUnex­pected. A principle for the entire organisation.

Alongside the brand, we developed a commu­ni­cation concept that brings this new direction to life – for everyone in the company. Internally and externally. #BeUnex­pected became more than a campaign. It became a platform — showcasing the people behind KRAISS, telling their stories, their mindset, their ideas. On social. In content. In team comms. It’s not just branding – it’s culture. #BeUnex­pected. A mindset, not just a message.

This rebrand hits different. We didn’t just create a new look. We made a brand that stands out by thinking differ­ently — and that matters exactly where others go generic. We spotlighted existing strengths in product and service. Gave them space to shine. And shaped a presence that unleashes their full impact. KRAISS proves what modern B2B should be: surprising, authentic, human. And always just a bit unexpected.

Creative Direction: Wolfgang Benz
Strategy & Concept: Dennie Pfau
Art Direction: Felicitas Döring, Stefanie Hepperle, Orlando Selvaggio, Lutz Fischer
Copywriting: Jessica Schweinoch
Social Media: Hanna Weil, Analisa Sattler
Web Develo­pment: Paul Krauss, Kai Wieland
Project Management: Daniela Weber, Annika Liebstückel
Product Visua­li­sation: Christian Rummel, Max Barthel (MDCT ID Harbor)
Photo­graphy: Thomas Kiehl